Shipping & Delivery Policy

At Firaset, we are dedicated to providing you with a seamless shopping experience. We understand that once you place an order for your spiritual essentials, you want them to arrive quickly and safely. Below you will find all the details regarding our shipping rates, processing times, and delivery estimates for our customers in the United States, United Kingdom, and European Union.

1. Shipping Rates

We strive to keep our shipping costs affordable and transparent. We offer Free Shipping on all qualifying orders.

Order Value	Shipping Cost
Orders $50.00 and above	FREE
Orders under $49.99	$10.00 Flat Rate

Please note: Shipping fees are non-refundable in the case of returns.

2. Order Processing & Handling

Once your order is placed, our team works immediately to prepare your items for shipment.

• Handling Time: Please allow 1 to 2 business days for us to pick, pack, and prepare your order for dispatch.

• Order Cut-Off Time: We process orders based on New York Time (Eastern Time).

  • Orders placed before 2:00 PM (New York Time) will generally begin processing the same day.

  • Orders placed after 2:00 PM (New York Time) will begin processing on the following business day.

Note for UK & EU Customers: Please be aware of the time difference. The 2:00 PM cut-off is based on US Eastern Time.

3. Delivery Estimates (Transit Time)

We utilize premium courier services to ensure fast delivery across all our service regions.

• Estimated Transit Time: 1 to 3 business days

• Total Delivery Time: Considering both handling (1-2 days) and transit (1-3 days), you can generally expect to receive your package within 2 to 5 business days from the moment you place your order.

Service Regions:

The conditions above apply equally to customers in:

• 🇺🇸 The United States

• 🇬🇧 The United Kingdom

• 🇪🇺 The European Union

4. Tracking Your Order

As soon as your order has left our warehouse, you will receive a Shipping Confirmation Email containing your tracking number and a link to track your package's journey. Please allow up to 24 hours for the tracking link to update with the latest information from the carrier.

5. Duties & Taxes (International Orders)

Since you operate in US, EU, and UK, you may want to add a small note here regarding VAT/Customs. If you fulfill locally from within these regions (e.g., you have a warehouse in the EU and one in the US), you can state:

"We ship locally within the US, UK, and EU, so you will not face unexpected customs duties upon delivery."

(If you ship everything from one location, let me know, and I will adjust this section).

6. Delays & Issues

While we aim to meet these delivery windows, please note that transit times can occasionally vary due to carrier delays, weather conditions, or high-volume periods (such as Ramadan or Eid). If your order is significantly delayed, please contact our customer support team.

Need Help?

If you have any questions about your order or our shipping policy, please contact us at:

• Email: ihsan@firasettrade.com